2 out of 52 of 5Verified customerSupport and communication
The whole thing felt quite frustrating
Calling the support line felt like repeating myself more than once and I didn’t get very clear answers at first. Though eventually they provided the information I asked for, it wasn’t a smooth process. The telephonic support was slow and patience was needed. I was left feeling only mildly reassured by the end but not really confident about handling future issues alone. Communication could definitely improve, especially around more complex features like the dialer or the database. While the payment and invoicing were straightforward, the lack of timely support held back an otherwise decent software experience. I hope things get better soon because right now, it’s just a bit too much hassle for what I’m trying to achieve.