The whole thing felt like a slow grind more than quick progress
Using the software was often a very repetitive experience and it felt like I was spending more time waiting for things to process or update than actually getting tasks done. Whenever I logged in, I found myself repeating certain steps with the dialer tools which felt tedious and didn’t add much value. The database feature worked fine, but sometimes the loading times lagged and caused delays. Training session recordings were helpful to an extent but didn’t always cover the newest updates, so I had to spend time figuring out things myself. I appreciated the support team’s warmth when I called, but the waiting time on the line made it feel like help was available only after a delay. The invoicing and billing were straightforward but overall the pace of work in this system felt slow and a bit frustrating.