The whole thing felt like a mixed bag
So, starting with the training and onboarding, it was kind of a mixed experience honestly. The training materials themselves were decent enough to get through the basics, and the first few days using the dialer and database felt pretty smooth. But then, when I ran into issues, getting quick answers wasn't always reliable. The support people responded, yes, but the back-and-forth took longer than I hoped, which made everything drag on a bit. I liked how the automatic updates didn’t disrupt anything, that was a nice touch. Signing up and handling the invoicing was painless though, so no complaints there. Overall, I’d say the whole experience was a bit of a jumble—some parts really worked, others left me waiting or figuring things out myself. It didn’t feel seamless, but it wasn’t a total mess either; just somewhere right in the middle. So I don’t know if I’d call it great or terrible. Just kind of ‘meh’ all round, but hopefully they’ll smooth it over soon.