The whole thing felt clear enough
When I first looked at everything before buying, I was glad that the sales process was pretty straightforward. The explanations were direct and I didn’t feel like they were overselling or hiding anything. The sign-up and invoicing parts went smoothly, which gave me a better feeling about the product. However, I did want just a bit more upfront detail on the different pricing options because I had to ask for a break-down later on, and that wasn’t immediately clear. Apart from that, the information given was to the point without unnecessary fluff. So overall, the whole experience stayed professional and clear. I probably would have appreciated quicker answers to some questions about add-ons, but it wasn’t a dealbreaker. The guidance they provided at the beginning helped a lot to understand what I was signing up for, even if I wished some things were explained more in the first place.