2 out of 52 of 5Unverified experienceSales and pre-purchase
The whole signup just took way too long
I've explained this time and again, but honestly, the responsiveness before purchase was really lacking. I waited days for answers to simple questions and only got generic replies that didn’t address my concerns. The sales process felt like an endless back and forth with no clear timelines. It’s frustrating because you expect smoother communication when you’re interested in buying. They did provide information eventually, but the delay makes you question the overall efficiency. I’m tired of repeating myself and just want straightforward service next time. At least the invoicing process once signed up seemed okay, but pre-purchase responsiveness really drags down the experience a lot.