The whole sign-up and wait took longer than expected
Despite having a decent user interface for the sign-up process, it took quite some time for me to get through the entire sales funnel smoothly. The steps themselves were logically arranged once I got going, especially the parts involving database setup and understanding automatic updates, which were pretty well organized. However, I noticed a significant wait between some of the stages, particularly when reaching out for telephonic support while clarifying invoicing details. On the plus side, each step did progressively prepare me better for using the calling tools and dialer features effectively. In balance, the sequence was sensible but the duration felt stretched out and could discourage users who want a quicker onboarding experience. I appreciate the effort in making the flow understandable, but the timing needs improvement for a more efficient process.