The whole sales process felt drawn out with repeated explanations
From the outset, the sales and pre-purchase engagement with WFHI struck me as quite thorough, perhaps to a fault. While I appreciate the effort taken to explain the software’s features and clarify subscription details, the process sometimes felt slowed down by repetitive questions and repeated waiting periods. At times, it seemed like the same points were covered more than once, which added to a sense of inefficiency. I found myself having to confirm the same details multiple times before moving forward, which made it all feel somewhat protracted. Still, the staff maintained professionalism throughout, and the explanation of invoicing and payment was clear, albeit slightly delayed by the drawn-out dialogue. Summing it up, the entire pre-purchase experience was thorough but verged on being tediously slow given the amount of repeated information.