The whole sales process felt drawn out and a bit frustrating
I found the sales process for WFHI to be quite slow and not as responsive as I had hoped. Initially, reaching out for information took longer than expected, and when I did get a response, there was often a delay in getting follow-up details. The communication felt somewhat inconsistent, with some queries receiving quick answers and others left hanging for a day or more. It made the whole experience feel protracted which was disappointing when I was keen to get started. While most questions were eventually addressed, the back-and-forth without concise timelines added unnecessary frustration. Onboarding instructions were clear enough once I got through but the initial lack of responsiveness overshadowed the positive aspects. Though I got the impression the team is competent, their responsiveness could definitely improve to make future customers feel more valued during the initial stages. Slightly more timely answers would have made the process smoother overall. I hope this gets better because the product itself seems promising but the sales communication didn’t match that expectation fully.