2 out of 52 of 5Verified purchaseSales and pre-purchase
The whole sales process felt a bit confused
The order of steps during the sales and pre-purchase phase didn’t feel very logical to me. I was kind of thrown into signing up before I fully understood some of the software features or how the payment was supposed to be made. There seemed to be a mismatch in the flow between getting information, signing up, and setting up the product, which made the entire experience slightly frustrating. On the plus side, the staff were polite and they did try to explain the features when I asked. Still, a more straightforward and clearly arranged process might help prevent confusion for new customers like myself in the future.