The whole sales experience just felt unnecessarily delayed
I must say the sales and pre-purchase process left me feeling somewhat frustrated due to its slow pace and unclear updates. I had hoped for more direct communication and quicker resolution of my initial queries about the software features and training. Instead, it felt like each step required more effort from my side to get the necessary information, which was quite disappointing. While the payment and invoice process after purchase was fine, the waiting and limited assistance before signing up made the entire process feel unnecessarily prolonged. I might need help again in future to understand if improvements have been made in this area, but right now, the whole experience just felt quite inefficient and slow compared to what I expected from a software and training provider.