the whole sales bit took more effort than i thought
Honestly the sales process here felt like it took a lot more legwork than what I’m used to with other platforms. First, the signup was okay, pretty standard stuff but then the invoicing threw me off a bit because it wasn’t exactly clear upfront what kinds of payment options I had. It wasn’t a huge issue, just a bit annoying to figure out on my own. On the upside, the software demo was useful and gave me a good sense of how their calling tools and database setup might fit my workflow. Compared to previous experiences, the onboarding training was quite detailed, maybe even too much at times, which took extra time from my schedule. Also, getting support was hit or miss — sometimes quick but other times a longer wait. So overall, while the software looks promising, the sales and sign-up journey felt more effortful than expected and took up more time than I’d planned to invest in switching systems.