The whole process felt somewhat mismatched to my hours
I found that the overall sales and pre-purchase information provided didn’t completely align with the hours I was actually available to work. The software and training modules are designed perhaps assuming a more flexible or longer schedule than mine. This led to some inefficiencies, as I could not fully utilize certain database tools or calling features during my working window. The sign-up process was clear enough, but the timing of training sessions felt slightly inconvenient, considering my specific hours. Automatic updates came through regularly, which is fine, though these sometimes disrupted ongoing tasks, which was a downside. The invoicing and billing components worked as expected with no issues, and the telephonic support was available, yet I rarely needed it as much as I would have liked due to my curved schedule. In summary, while the product has potential, its scheduling and delivery did not fit my availability well.