The whole process felt frustrating and disorganized
From the moment I started the sales inquiry, I found the communication inconsistent and confusing. When something went wrong during sign-up, the way it was handled left me feeling frustrated. The support responses took time, and sometimes I had to repeat my issues because the team didn’t seem fully coordinated. While the invoicing eventually arrived correctly, the process to get there was tedious and lacked clarity. On a positive note, the software features themselves seem promising once set up, and the automatic updates didn’t disrupt my work. However, due to how challenging it was to resolve initial issues and the lack of smooth communication, I ended up doubting the overall effectiveness of the service. The experience felt disorganized despite one clear aspect being the software’s potential. I hope future improvements make the whole thing more seamless and customer-friendly, as currently it’s quite a hassle.