The whole process felt a bit underwhelming
I went into using WFHI expecting that getting support would be a smooth part of the setup and ongoing usage, but honestly, the experience was somewhat disappointing. The telephonic support was available, and I suppose that’s a good point. However, when I called for assistance, it sometimes felt like the issues were addressed with a generic approach rather than tailored help for my specific workflow setup. The communication was polite but didn’t quite offer the solutions I was hoping for immediately. I might have a tendency to expect too much when reaching out for support, but still, I was left a bit uncertain about whether I would quickly find help next time. The automatic updates were fine, but they didn’t seem to mitigate some recurring issues I faced. So, while I can’t say it was entirely poor, the overall feeling was just underwhelming rather than reassuring or prompt.