the whole onboarding felt mixed but not stressful
I have gone through the training and onboarding and honestly it was a mixed bag. On one hand the tools like the dialer and database were easy enough to figure out, but on the other hand some parts of the training could have been clearer, especially around the automatic updates and support system. Sometimes I felt like I would need to call in again next time to get help with those details. The sign-up was smooth though, and invoices came quickly which was good. Overall, it wasn’t stressful or confusing but I’d say next time I’d definitely want some extra guidance at the start to feel more confident about all the features.