Looking back, the training and onboarding didn't work well for me, and the whole experience felt fru

Looking back, the training and onboarding didn't work well for me, and the whole experience felt fru

Looking back, the training and onboarding didn't work well for me, and the whole experience felt frustrating and slow. I found it difficult to get clear, timely responses when I needed help, which made setting up the dialer and organizing the database more complicated than it should have been. The automatic updates sometimes changed features without warning, adding to the confusion rather than improving it. I tried to reach out a few times by phone, but either the support wasn’t available quickly or the answers I got didn’t fully resolve my issues. It left me feeling stuck and letting the process drag out longer than necessary. I had hoped the sign-up and payment processes would at least be straightforward, but even there, I encountered unclear invoicing details and a lack of helpful explanation. In all, the responsiveness and overall support were the low points, and it colored my entire impression negatively.