The whole onboarding felt a bit disjointed
In going through the onboarding and training, I noticed both solid points and areas where things felt off. On the positive side, the training modules were detailed and covered the calling tools well. The database explanations gave a clear view of how to manage contacts effectively. However, the sequence in which these were presented sometimes disrupted my learning flow. For example, some topics seemed out of logical order and required me to jump back and forth. This caused a bit of frustration when trying to understand the bigger picture. Also, automatic updates during onboarding sometimes interrupted the steps unexpectedly. Support was available but felt reactive rather than proactive in helping smooth out the flow. Overall, the entire experience had useful information but somehow lacked the smooth, continuous progression I was hoping for. It left me with a feeling that the onboarding needed better structure to seem more polished and cohesive.