The whole experience felt longer than expected
I went into the pre-purchase stages expecting things to happen fairly quickly, assuming sign-up and payment would be straightforward with perhaps a brief wait to start the training. However, the process felt more drawn out than I anticipated. There was repetition, especially in confirming information and then waiting for invoice generation. Besides these areas, the actual software demo and feature explanations were efficient and clear. I appreciate how the database handling was demonstrated because it aligned well with what I needed. Still, the waiting times and repeated confirmation steps added a layer of delay I didn't expect. In comparison to other platforms, this one felt slower in terms of sales engagement. Overall, the experience was positive but felt a bit stretched. The product promises are good and training seemed useful, but the process to get there dragged on longer than it really should have.