The whole billing process felt unnecessarily tedious
Honestly, the billing and payments experience was frustrating from start to finish. The sign-up seemed straightforward, but the payment steps became complex quickly. The invoicing wasn't clear, and I had to call support multiple times just to understand how to proceed. However, the support over the phone was slow and often unhelpful, leaving me stuck longer than expected. I don't expect to have to struggle this much again if I continue, so I'm not sure I'll seek their services again in the future. The automatic updates didn’t make up for the poor initial payment experience. Overall, it felt like the process was more complicated than it needed to be, and I would have preferred a smoother, clearer system from the outset. The frustration left me doubting if I’d want to deal with this again.