The waiting time was what I noticed most
I went into the sign-up and onboarding process expecting it to be pretty straightforward, and in many ways it was. The invoicing part took a bit longer than I thought it would, which was frustrating because I had to wait multiple times just to get confirmations. On the positive side, the automatic updates felt seamless, kicking in without much hassle so that part worked quite well. However, when I tried to use the calling tools, I encountered some delays that seemed avoidable, so it overall felt like a mixed bag. The database feature looked promising, but I didn’t get to integrate it fully due to time constraints, so I am not sure how it would have performed. I liked the telephonic support, although sometimes the wait before connecting was a bit much.