the waiting time was actually reasonable
I started setting up the calling tools and the database as soon as I could after signing up. What really stood out for me was how long the onboarding took compared to what I expected; it took a few days to get fully functional. On the plus side, the automatic updates were smooth and didn’t interrupt my workflow. But then, when I tried to use the dialer midweek, it sometimes lagged, which was a bit frustrating. Overall, the telephonic support answered my questions but wasn’t super quick to solve some problems. So it wasn’t perfect, but at least I got most things going in decent time without too much hassle.