The Waiting Time Just Dragged On
It was unfortunate how slow the whole onboarding started. After signing up, I assumed I’d be getting access pretty quickly so I could explore the calling tools and database features right away. However, the process turned out to be much lengthier than I had hoped. The main thing that stood out was the delay in receiving the necessary credentials to log into the software. This hold-up felt longer than reasonable considering modern software onboarding standards. Meanwhile, the invoicing and payment steps were straightforward enough, but they couldn’t make up for the overall slow start. I was hoping to have priority assistance ready once I logged in, but the delay meant that valuable time went unused. While I can appreciate the automatic updates that came later, they didn’t compensate for the frustrating wait before I could get going with the product’s capabilities.