1 out of 51 of 5Unverified experienceTraining and onboarding
The waiting during training was the biggest problem
What really stood out during my onboarding experience with WFHI was how much waiting was involved between training modules. I found several parts of the training repetitive, making it hard to stay focused. Also, some days I had to pause and wait for telephonic support to answer my queries, which delayed progress further. The software itself seemed fine but this slowdown in getting fully operational was frustrating. Steps like accessing the database and setting up the dialer were clear but the repeated waiting moments were a major negative that definitely affected the overall impression for me.