The wait was too long for what I got
I initially had high hopes for this software and training, expecting a smooth setup process that would align with what was promised pre-purchase. However, it took considerably longer than I thought to even get started, which was frustrating enough. The onboarding flow was confusing at best, with multiple steps that seemed redundant and poorly explained. Attempts to use the calling tools felt clunky and unreliable, disrupting the workflow further. The database feature promised seemed below par and did not integrate as seamlessly as I had expected. Updates were automatic but didn't improve performance noticeably. Support was hard to reach over the phone and often delayed, which added to my dissatisfaction. Invoicing was straightforward, but the overall experience with signing up and payment processes wasn’t worth the complications that followed. Reflecting on the time and effort I invested, I feel this product did not meet expectations, and my frustration lingered long after I stopped using it. I cannot recommend it based on my experience, particularly due to the setup time and ongoing usability problems.