When I first signed up, the invoicing process was straightforward enough, but the time it took to ge

When I first signed up, the invoicing process was straightforward enough, but the time it took to ge

When I first signed up, the invoicing process was straightforward enough, but the time it took to get all the access and software settled was noticeably longer than I'd hoped. The onboarding flow showed promise with clear steps at the start, but once I hit a snag with the dialer integration, resolution was slow. The support team answered calls, but their responses weren’t as quick or as thorough as I expected. On the plus side, the database feature worked well once it was finally accessible, and the automatic software updates seemed to roll out without a hitch. However, the mix of things working fine and others dragging on left me with a somewhat mixed impression overall. Sometimes I felt stuck waiting for assistance or updates, while other times, stuff just worked fine without any fuss. It’s not bad software, but I wish the whole setup process had been a bit smoother and less time-consuming.