the wait to get started was a bit much
I really hoped the experience would be more straightforward but it turned out a little frustrating, honestly. After signing up, I expected quick onboarding and was eager to dive into their software and training modules but the initial wait from purchase to actually accessing the training was longer than I thought it would be. It wasn’t that anyone was unhelpful on the phone but the process to get going was slower than expected and that stood out in a negative way. It took a noticeable stretch before I had clear guidance or the dialer tools ready for use. The repeated back-and-forth about database features didn't help either because it felt like a cycle that could have been shortened with faster setup. Overall it didn’t work for me because the delay meant I lost momentum to really engage or feel confident using what they offer right away. If they could speed up onboarding and provide quicker clear access, that’d improve the whole experience hugely.