The wait before getting started was longer than I thought
I have to say, the thing that stood out most was how long it took me to actually get going with the software. After signing up, I found myself waiting a bit more than I expected to get full access to the dialer and database features. The training materials were there, but I felt like I needed more time to understand the automatic updates and how they affected my workflow. What really made a difference was the telephonic support—they were patient and guided me through the initial hurdles calmly. Still, because of the delay in access and the need to repeatedly refer back to training, the whole start-up period felt a bit stretched out to me. Once everything was set, the software performed well, and managing invoices was pretty straightforward. So while the wait was noticeable, the eventual experience was mostly positive, even if I wish it had been quicker to begin with.