3 out of 53 of 5Verified purchaseSupport and communication
The verdict: it was okay, a bit tedious
I had an overall decent experience with the WFHI support system, but there were certainly times of confusion and waiting. Information was generally available, but I found myself cycling through the same queries and waiting for updates that could have been faster. However, I did get the answers I was looking for eventually, though the effort was higher than I anticipated. It's great that support is there when you need it, but the waiting and repetition made the experience feel a bit cumbersome at times. So, while it served the purpose, it could definitely be refined further.