The upfront clarity stood out in your sales process
I had to go through the entire sales process to decide if I would use your software and training again next time. What really stood out was how upfront you were about what the product includes, especially the database features and dialer capabilities. The sign-up and invoicing were straightforward, which made starting less of a hassle than expected. However, I did find myself needing to call support more than I thought I would when trying to understand some parts of the onboarding flow. The telephonic support was generally helpful but sometimes slow to respond, which made me hesitate about how quickly I could get back to work when issues come up. Overall, I think I'll come back when I need this kind of software again because your training helped get me started faster than other systems I tried. Just a bit more responsiveness from support would make me more confident about continuing without extra hassle. You have a solid product, but timely help might make me recommend this more strongly.