The training was solid, almost exactly what I needed
I went into the WFHI training expecting a pretty no-nonsense setup, and for the most part, that’s exactly what I received. The modules covered what I needed to know to get started with the software and remote workflow tools effectively. Onboarding wasn’t flashy, but practical and straightforward, which matched my expectations. The dialer and database features were integrated well enough, making day-to-day management easier than I anticipated. I did find that some updates came with slight quirks which weren’t always clearly explained in the training, so there was a small gap there. Telephonic support helped patch these issues occasionally but I had to reach out more than I’d hoped. Payment and invoicing followed a clear process, which was another positive. Overall, I felt the training did the job well, equipping me to use the tools as intended, even if a few minor bumps meant I needed additional support sometimes. It didn’t feel overwhelming or underwhelming, so it landed just right for me in terms of preparation.