The training stood out, but confidence remains mixed

The training stood out, but confidence remains mixed

The training and onboarding process with WFHI was adequate but left me feeling only somewhat confident about navigating everything independently. The guided tutorials on the call tools were clear and helpful, and I appreciated how the dialer interface was explained thoroughly. However, some parts of the database training felt rushed or too technical without enough examples, which made me less sure about fully using that feature. While the onboarding flow itself was organized, I find myself hesitating occasionally when trying new tasks with the software. So although I feel I understand the basics, I’m not quite ready to say I’m fully comfortable yet.