The training session started on time, at least.
I found the onboarding process somewhat prolonged and a bit frustrating. It took quite some time before I felt comfortable using the software effectively, and that delay impacted my initial enthusiasm. The training modules, though comprehensive, were not paced well; I often had to revisit earlier lessons because the instructions weren't clear enough the first time. However, I will say that the training session itself began exactly on schedule, which was appreciated. Once the telephonic support was engaged, the assistance was generally helpful, even though getting through in the first place was occasionally time-consuming. The software features like the dialer and database are powerful but require a steep learning curve that the initial training didn’t fully address. The payment and invoicing steps were handled professionally, with no notable issues. Overall, despite that one positive aspect—the punctual session start—the delayed onboarding and initial struggles made the whole experience less smooth than anticipated, which is a pity because the product’s potential is good.