The training left me confident, especially the live Q&A session
Throughout the training program, I gradually built a solid understanding of the software's core functions. The initial modules were thorough and well-structured, covering database management, the dialer interface, and how to navigate automatic updates. What really stood out to me was the live Q&A session near the end of onboarding, which allowed me to address specific concerns and clear up any remaining confusion directly with the trainers. This part gave me a significant boost in confidence, far more than just going through recorded material alone. The sign-up and payment process was seamless, which helped maintain a smooth overall experience. While the written guides were useful, I feel that in some places the terminology could have been a bit more beginner friendly, but the real-time support made up for that. By the time I finished onboarding, I was comfortable using the entire workflow and dialing tools independently. I am glad that the training balanced between detailed explanation and interactive support, because that combination made me feel ready to use the system effectively on my own.