The training helped me settle in well, but I hesitated sometimes
After going through the onboarding and training, I realized the team was pretty responsive whenever I had questions. It wasn’t perfect, though. Sometimes there was a bit of delay in getting clarifications, which made me wonder if there were enough resources covered in the initial sessions. Still, the training helped me understand how to navigate the software and use the calling dialer effectively. The hands-on exercises and step-by-step modules were helpful, though a few parts felt rushed. By the time I finished onboarding, I felt largely ready to use the database and calling tools on my own. I’m still weighing if everything I learned fully prepares me for all features, but the support definitely made a positive difference overall.