The training helped but one part was confusing
When I started working with this software, I felt unsure about whether I would really understand all the remote workflow features, especially given how much was involved in the database setup and using the dialer. Over time, the training helped me gain confidence, although I would not say it was completely straightforward. The part that stood out and challenged me was the automatic updates, which threw me off a bit because sometimes the changes happened without much notice and affected how I used the calling tools. Telephonic support was available but I felt that getting clear answers quickly was not always possible. On the plus side, signing up and managing payments was pretty straightforward and stress-free. By the end of the onboarding, I was feeling reasonably comfortable, if not completely confident, especially since the training gave me a solid foundation even if some parts required extra effort to master.