The training had some good parts but left me kinda unsure
Hey, I wanted to tell you about my experience with the WFHI training and onboarding. Honestly, it was a mixed bag for me. The training sessions started off well, and I felt like I was learning the system basics, which was good. But as it progressed, I realized I struggled to feel confident using the software on my own by the end. They gave some tutorials, but I kept running into problems where I had to figure things out alone or call support. The onboarding was pretty straightforward, but I didn’t get the reassurance I needed to feel ready without extra help. The calling tools and dialer seemed okay in principle, but I was unsure how to best use them for my needs. Database features were promised, but I felt unsure how to efficiently integrate them into my workflow without more guidance. Payment and invoicing were the easy parts, at least. So overall, there were good parts, but I wouldn’t say I felt confident at the end, which is frustrating after spending time learning.