The training experience felt a bit mixed overall
Using the training and onboarding materials day to day showed me both advantages and frustrations. On one hand, the resources were quite comprehensive, helping me understand the software functions, especially the calling tools and database. They improved gradually as I adapted. However, the initial steps weren't very user-friendly, and some features like the dialer could have been better explained with more real-life examples. The automatic update feature was helpful but occasionally introduced slight changes that required extra effort to adjust my workflow. Support was generally responsive but sometimes busy, so I had to wait. Payment and invoicing were straightforward, with clear communication on those matters. So while I appreciated how the system grew on me over time, the onboarding felt uneven in some areas. All in all, the whole process was somewhere between helpful and needing improvement, but I managed to get by with patience and exploring on my own.