The training clicked when I tried the dialer live
I initially wasn't sure what to expect from the training and onboarding provided by WFHI. At first, it felt a bit generic and didn’t seem to fully prepare me for the practical use of the software in my daily remote workflow. The videos and manuals were thorough, but it was only when I actually used the calling tools and dialer in real time that things started to click for me. This hands-on experience revealed some gaps in the initial training that could have been addressed earlier. I also noticed some inconsistencies between what was explained and the actual features, especially in the database section. On the positive side, the automatic updates kept improving the software steadily, and the telephonic support was reachable when I needed help, though occasionally not instantly. The sign-up and payment process was smooth and set expectations well. Overall, the moment of real understanding came with practical application. If the onboarding had incorporated more interactive training aligned closely with the software usage, it would have felt more relevant from the start.