3 out of 53 of 5Verified customerBilling and payments
The time taken to resolve billing confusion
The billing and payments process was generally straightforward initially, but there were a few issues when an invoice appeared incorrect. I contacted support and the resolution took longer than I expected. While they were polite and eventually sorted it out, I felt the communication could have been quicker. Overall, it worked out but the time taken to handle the problem was a bit frustrating. I'd appreciate a more efficient process next time to save customers like me some hassle moving forward.