The time taken to get fully set up
I found the onboarding process a bit slow initially. The sign-up was straightforward, but it took more days than I expected for the software to be fully functional with all calling tools and the database synced. The training sessions helped me to grasp the workflow, but I felt the telephonic support was not always quick in answering my queries at first. However, once I got past the initial stage, automatic updates streamlined my work without much hassle. Invoicing and payment steps were clear and well-handled. Overall, even though it took some time to get going, the software features once active worked smoothly and support became more responsive later.