The Time It Took to Understand Was Longer Than Expected
I thought the initial sign-up and setup would be quicker based on the information I got beforehand, but it took longer than I anticipated. On the one hand, the training was quite clear and helped me get a grip on using the dialer and database features over the first few days. On the other hand, some onboarding steps felt overly complicated and confusing, especially explaining the labels and tool navigation. This slowed me down and made me hesitate to keep moving forward at times. The invoicing and payment processes were straightforward enough, which was a relief. I’m still forming my opinion, as some parts worked well while others need improvement or simpler instructions.