the time it took to get going was a drag
Honestly the whole process just took way too long. I was ready to start using the dialer and database features but signing up felt like it dragged on forever. The invoice came through fine but it wasn’t like I got any instant support to help me with setup. When I did finally get to talk to support, it was a little better but still not what I’d call quick or helpful enough. The automatic updates didn’t really matter much because I barely got past the onboarding anyway. It wasn't smooth at all, felt like a lot of waiting without enough clear info on what step was next. If you’re someone looking for a quick start, this isn’t it. The training they offer is there but getting to it was a whole ordeal. Overall, the experience fell short because of the initial time wasted trying to get the basics in place. Maybe the dialer and tools are okay once you’re live but the way it took so long to get going was frustrating for me.