The time it took to fix errors was frustrating
When I started the training and onboarding with this WFHI software, there were a few hiccups that just didn’t get sorted out fast enough. Honestly, the whole process felt a bit slow, especially the part where I ran into issues using the dialer tools and had to keep going back and forth with support. I kept waiting for some quick fix but that didn’t really happen and it felt like I was the one figuring out a lot by myself. Maybe the training could’ve prepared me better for these kinds of problems. The onboarding flow was fine at first, walking through the steps seemed clear, but handling errors felt like a drag and took way longer than I think is reasonable. Still, the invoicing and payment process was straightforward, so that part saved the experience from being completely off. But overall, I think quicker troubleshooting help would have made a big difference.