The time investment was worth it when I reflect back
Looking back on my interaction with sales and pre-purchase assistance, I can say it took longer than I initially expected to get all the information I needed to make a decision. The process involved several steps from signing up to understanding the various modules like the dialer and database integration. However, the thoroughness meant I was fairly well-prepared for the subsequent use of the software and training materials. I appreciated that follow-up support continued even well after the initial purchase, providing some ongoing reassurance. It’s clear that the onboarding and setup phases require some patience, not just a quick transaction. Reflecting on the overall experience, I feel the time invested early on set a good foundation, and I wouldn’t hesitate to seek help again if I consider purchasing related services in the future. My impression is that they value steady, informed onboarding over a rushed sale.