The time investment was more than anticipated
Signing up and going through the sales and pre-purchase steps took a bit more time than I thought it would. Initially, I was eager to get going quickly, but the onboarding process, while thorough, required quite a few stages before I could start using the calling and dialer tools effectively. First, the invoicing procedure was pretty straightforward, and the payment process went through without hiccups, which was a relief. Then the training modules kicked in, but I found some parts too detailed for my needs, extending the time before I felt ready to work with the software regularly. The database integration was a strong point—it fit my hours well once I got used to it. However, the automatic updates sometimes disrupted my workflow, requiring me to pause and adjust. Overall, while the setup matched what was advertised, the time commitment was more substantial than I expected, which slightly tempered my enthusiasm.