the thing that really stood out to me was the smooth invoicing
I had some doubts before buying about whether the sales and pre-purchase process would actually match up with what I was expecting based on their website. After using it for a while, I realized what really stood out was their invoicing system. It was surprisingly straightforward, didn’t require jumping through hoops or waiting too long for invoices to come through. I remember waiting nervously after signing up, wondering if the payment part would be seamless or stressful like other products I’ve tried. Turns out, it just worked. Not perfectly flawless — a few small updates happened automatically without me needing to do anything which was nice, but sometimes I was unsure if new features were included in my plan. The sales process itself has been pretty patient with my questions and calls, and the onboarding did take some time but was detailed enough to not leave me floundering. Overall, it matches the expectations I had, but the smooth handling of invoices and payments is the one part that made the entire experience feel more trustworthy and less frustrating than anticipated.