2 out of 52 of 5Verified purchaseSupport and communication
The terminology really threw me off
From the start, I found the labels and wording used in support quite confusing. When I called for help, the options in the menu weren’t clear, forcing me to listen carefully multiple times to understand where to press. The instructions were technical yet not aligned with the language on the dashboard, which surprised me because I expected smoother communication. After finally reaching support, the conversation helped but the back and forth over unclear terms was frustrating. While I appreciate the attempt, simplifying terminology and unifying phrases across systems would greatly improve the user experience.