1 out of 51 of 5Verified purchaseSoftware and access
The system never really matched my working hours
I found that the software access and the way the dialer worked did not align well with the hours I actually work. The automated update cycles seemed scheduled for time slots when I was offline, but the access window did not fit my workflow. I couldn't synchronize my active database tasks properly because the support hours did not overlap with my peak hours, which meant I was waiting too long for replies or help. The onboarding was standard, but it did not help adjust these timing conflicts. Logging in felt like a chore most days, and the sign-up and payment steps were fine, but none of this made the software more usable during my actual hours. It just didn't click for me.