The support was helpful but some delays were noticeable
I found the WFHI support team generally responsive and communicative during my experience. It was encouraging that they answered my telephonic queries with patience and tried to guide me through the database and dialer features. However, at times I noticed a delay in getting follow-ups, which affected how quickly I could resolve some issues. The automatic updates usually went smoothly, although one update briefly interrupted my access to the software. The sign-up and invoicing were clear enough and didn't cause any problems. What stood out most was the helpful attitude of the support staff, even if the speed was not always ideal. In retrospect, I think the system has potential but might benefit from quicker responses to maintain a consistent workflow.