The support was a bit of a journey
Getting help from the telephonic support was definitely a mixed experience for me. At first, I found it hard to get clear answers because the steps they provided weren't always straightforward. Sometimes, it took several calls before I grasped what should be done next. However, by the end of the process, I felt more confident navigating the software largely because the support team persisted and clarified things. Their willingness to follow up was good, even if it required effort on my part. The communication was sometimes slow, which added to the challenge, but overall, I could see them working to resolve my issues. It wasn’t seamless, but by the end, I had a better handle on how the workflows should be managed, despite the initial bumps and the effort it took to get there.